Privacy Policy
This Privacy Policy explains how Majestic Finance Ltd ("we", "us", "our") collects, uses, stores, and protects your personal data when you visit our website or submit an enquiry to us. We are committed to protecting your privacy and handling your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Majestic Finance Ltd is registered in England and Wales and arranges short-term bridging finance secured against UK property. For the purposes of data protection law, we are the data controller for the personal data you provide through this website. We are registered with the Information Commissioner's Office (ICO).
What information we collect
When you complete our enquiry form, we collect the personal data you choose to provide, which may include:
- Your first and last name
- Your email address
- Your telephone number
- The loan amount you are seeking and the purpose of the loan
- The type of property involved
- Any additional details you include in your message
We also automatically collect limited technical information when you browse the site, such as your IP address, browser type, and pages visited, through cookies and similar technologies. Please see our Cookie Policy for more detail.
How we use your information
We use the personal data you provide for the following purposes:
| Purpose | Lawful basis |
|---|---|
| To respond to your enquiry and assess your bridging finance requirements | Taking steps at your request prior to entering a contract; our legitimate interests |
| To contact you by phone or email about your enquiry | Your consent; our legitimate interests |
| To maintain records of enquiries and prevent fraud | Our legitimate interests; legal obligations |
| To protect the website from spam and abuse | Our legitimate interests |
We will only use your information for the purpose for which it was collected, unless we reasonably consider that we need to use it for a related and compatible reason.
How we share your information
We do not sell your personal data, and we do not share it with third parties for their own marketing purposes. We may share your information with:
- Service providers who help us operate our website and process enquiries — for example, our website hosting and form-handling provider (Netlify), which processes your submission on our behalf.
- Lenders, funding partners, or professional advisers where this is necessary to progress a finance enquiry you have made.
- Regulatory, law enforcement, or government bodies where we are required to do so by law.
Where our providers process data outside the UK, we ensure appropriate safeguards are in place in line with UK GDPR.
How long we keep your information
We keep your personal data only for as long as is necessary for the purposes set out in this policy. Enquiry data is typically retained for the duration of our discussions with you and for a reasonable period afterwards to meet our legal, accounting, and regulatory obligations, after which it is securely deleted.
How we protect your information
We use appropriate technical and organisational measures to keep your personal data secure, including encrypted transmission of data submitted through our website and restricted access to enquiry records. While no method of transmission over the internet is completely secure, we take reasonable steps to protect your information against loss, misuse, and unauthorised access.
Your rights
Under UK data protection law you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data in certain circumstances
- Object to, or request that we restrict, our processing of your data
- Request the transfer of your data to another organisation
- Withdraw your consent at any time, where we rely on consent
To exercise any of these rights, please contact us using the enquiry form on our homepage. We will respond within one month.
Marketing
We will only contact you in relation to the enquiry you have submitted. We will not send you marketing communications unless you have asked us to, and you can ask us to stop contacting you for marketing purposes at any time.
Complaints
If you have concerns about how we handle your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.